Refund Policy
Simple, fair, and no questions asked.
Last updated: March 2026
We want you to be completely satisfied with CypAI. If you are not happy for any reason, we offer a straightforward refund policy.
30-Day Money-Back Guarantee
All CypAI subscription plans are eligible for a full refund within 30 days of your initial purchase. No questions asked. No conditions. No exceptions.
How to Request a Refund
Email us at cypai.app@cypai.app with the subject line "Refund Request" and your account email address. We will process your refund within 5–10 business days back to your original payment method.
About Our Payment Processing
All payments are processed by Paddle.com, our authorised reseller and Merchant of Record for all CypAI subscriptions. Paddle's refund policy applies to all purchases made through CypAI.
After Your Refund
- Your account will remain active until the end of your current billing period.
- After your refund is processed, your account will revert to the free plan automatically.
Questions?
Contact us at cypai.app@cypai.app and we will respond within 24 hours on business days.